How do forms and check-ins work in Fitsly?
Understand the three form types, how they reach clients, and where answers land once a form is submitted.
Forms let you gather structured information from clients — and from prospects who don't have an account yet. You build a form once, then use it as a recurring check-in, a one-off questionnaire, or a public link on your website.
Forms are built and managed on the web dashboard. The coach mobile app opens the same dashboard, so everything here works there too.
The three form types
| Type | What it's for | How it reaches people |
|---|---|---|
| Check-In | Recurring progress check-ins | Assigned to clients on a weekly or monthly schedule, with a reminder notification |
| One-Time | Onboarding questionnaires, waivers, PAR-Qs | Copied to chosen clients; shown when they open the client app until completed |
| Public | Lead capture and intake | A shareable link anyone can fill in, no account needed |
What you can put in a form
A form is a name, an optional description and cover image, any number of questions, and any number of consent agreements. There are 12 answer types — Text, Number, Body Metric, Drop Down, Multiple Choice, Yes/No, Scale, Date, Star Rating, Progress Photos, Media, and Signature — and any question can be marked required. Body Metric and Progress Photos aren't available on public forms, because those answers need a client account to write into.
How a check-in reaches a client
A check-in reaches a client one of two ways, and the difference matters when you edit the form later.
- Linked — the client reads your master template. Edits you make flow through to them immediately.
- Per-client copy — an independent copy you can tailor for that client. Editing your template later doesn't change it.
One-time forms are always copies. Either way, every submission stores the questions exactly as they were at the moment it was submitted, so editing a form never changes answers already given.
Where answers go
Submissions land in one review queue at Forms → Form Submissions, with tabs for Check-Ins, One-Time, and Public.
Comments notify the client and post into your chat with them. Two answer types also write into the client's profile: Body Metric answers update their body metrics dated to the submission, and Progress Photos answers are added to their progress photos.
What forms need an active subscription
| Action | Works with a lapsed subscription |
|---|---|
| Creating, editing, assigning, deleting forms | No |
| Reviewing with comments | No |
| Public forms accepting submissions | No |
| Viewing forms and submissions | Yes |
| Marking submissions reviewed or pending without comments | Yes |
Quick answers
Can a client submit a check-in outside its schedule?
Yes. The schedule only controls when reminders go out — clients can open and submit a check-in outside its scheduled days. They can also fill one in for a past day from their schedule, and it's recorded against that day.