How do I moderate a community feed and set member permissions?
Delete any thread or comment, control whether members can post and comment, and choose which community alerts you receive.
As the community's coach you can comment and react anywhere in the feed, delete anything in it, and decide what members are allowed to do. All of this works on the web dashboard and in the coach app.
Comment and react in the feed
You can comment on any thread — even when member comments are turned off — reply to any comment, and react with an emoji. Comments are text only, up to 5,000 characters, and replies nest one level under a comment where they can be expanded or collapsed.
The quick reaction set is ❤️ 😂 😮 😢 😡 👍, plus a full emoji picker. Each person holds one reaction per thread or comment — picking a different emoji replaces the old one, and picking the same emoji again removes it. Click a reaction pill to see who reacted.
Your posts and comments carry a Coach badge, so members always know which voice is yours.
Delete a thread or comment as the coach
Open the … menu on a thread and choose Delete post, or use the comment menu and choose Delete, then confirm.
You can delete any thread or comment in your community, not just your own. You can only edit your own threads and comments; edits are marked "edited" for everyone and the previous version isn't kept.
Control what members can do
- Open the community's Settings tab.
- Set the permission toggles.
- Click Save changes — toggles don't save individually.
| Setting | What it does | Default |
|---|---|---|
| Allow members to post | Members can create new threads. When off, they can still read, comment, react, and vote | On |
| Allow post comments | Members can comment on threads. When off, they can't comment — you still can | On |
Turning a permission off blocks new member posts or comments from that point on; existing ones stay in the feed. A member with the community already open sees the New thread button or comment box appear or disappear once their app refreshes the screen.
Choose which community alerts you receive
The same Settings tab controls your own alerts for this community. All four are on by default, and you set them per community. Click Save changes to apply them.
| Preference | You're alerted when |
|---|---|
| Thread posted | A member posts a new thread |
| Thread reacted | Someone reacts to your threads |
| Thread commented on | Someone comments on your threads |
| Thread comment replied to | Someone replies to your comments |
Your account-level notification settings can additionally silence community push notifications entirely. No one is ever notified about their own action.
Quick answers
Can I edit a client's post?
No — only the author can edit a thread or comment. As the coach you can delete any thread or comment in your community, and pin or unpin any thread.