How do I invite clients with a public sign-up link?
Share a client's personal signup link over any channel, and use a public form link to capture leads from people who don't have an account yet.
Fitsly gives every client their own personal signup link. There's no generic "click here to become my client" link that creates an account on its own — with one exception: your storefront, where buying a package creates the account for you. For people who aren't clients yet and aren't buying, use a public form.
Copy a client's personal invite link
- Open a Pending client's profile.
- On General → Overview, find the getting-started panel.
- Click Copy invite link.
- Paste it into a text, a chat, an email — anywhere you like.
The link opens their personal signup page, branded with your logo and business name, where they confirm their name, pick their country, and set a password. A success page then gives them App Store and Google Play buttons for the client app.
Why invite links are one per client
| Behaviour | What it means for you |
|---|---|
| Personal to one client | The link only sets up the account you created it from |
| Single use | It stops working once the account is set up |
| Never expires | An unused link works no matter how long it sits |
| Resends carry the same link | Resending an invitation doesn't invalidate the old email |
Sell on your storefront to bring in clients
Your storefront is the one public link anyone can act on without you adding them first. It's a public web page listing your packages — no account or login needed to browse or buy — and buying creates the client account and attaches them to you.
- Open Packages → Preview storefront to open your public page and copy its URL.
- To share one package instead of the whole store, open the package and use Copy link, or use View on store from the packages list row menu.
- Post the link anywhere — your bio, your website, an email.
A package that's live but not Visible on storefront can still be bought by anyone with its direct link, which is how you run an unlisted offer.
Capture new people with a public form link
For people who aren't in your roster yet, create a Public form. Public forms are filled from a shareable link with no account needed, which makes them the right tool for lead capture and intake.
- Create a form and pick the type. Check-InPublicOne-Time
- Open the form and use the link card to copy the shareable link — or use Copy link from the Forms page row menu.
- Send the link anywhere: your website, socials, email.
The public page carries your logo, business name, and theme color, and submitters pass a human-verification check before submitting. Their answers land under Forms → Form Submissions on the Public tab, and you get a "Public Form Completed" notification plus an email. Once you've decided to take someone on, add them as a client and send them their invite link.
Quick answers
Why does my client's link show "Invalid signup code"?
The link is either unknown or already used. Someone who has already finished setup should just log in to the client app.