How do I duplicate or archive a package?
Copy a package into an unpublished draft, archive one you've stopped selling, and upgrade a legacy package to get its analytics back.
Duplicating and archiving are both on the packages list row menu and on a package's detail page, under Payments → Packages on the web dashboard.
Duplicate a package
- Go to Payments → Packages.
- Choose Duplicate from the package's row menu, or Duplicate package on its detail page.
- Confirm.
The copy is named "… - Copy" and starts not live and not visible, so nobody can buy it until you've edited and published it. Use this to spin up a variant — a different price, a different length — without touching the original. Existing subscribers on the original are unaffected.
Archive a package
- Go to Payments → Packages.
- Open the package's row menu, or its detail page, and choose Archive.
- Confirm.
Archiving removes the package from your storefront and your lists, so no one new can sign up.
Upgrade a legacy package
Packages created before the payments upgrade show a legacy banner. They keep selling and billing normally, but subscriber activity, revenue analytics, and coupons aren't available for them, so their stats show em-dashes.
Use the banner's Duplicate as new package button to create a fully tracked draft copy, then publish it and point new signups there. Existing subscribers on the legacy package carry on unchanged — their terms are the ones they signed up with.
Things to watch out for
- A duplicate starts hidden on purpose. It won't appear on your storefront until you turn on both Live & selling and Visible on storefront.
- Currency can't be changed on the copy either. Currency is locked at creation on every package, so duplicating won't let you switch currencies — create a new package instead.
Quick answers
What happens if I archive a package people are subscribed to?
You can't while it has active subscribers — active, trialing, paused, or past due. The dashboard shows a message and blocks archiving until you cancel them or move them to another package. One-time buyers don't block archiving, since they have nothing left to bill.