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How do I export a client's data?

Find where each kind of client data lives on their profile, and what happens to it when you archive them.

Verified Sep 12, 2026Web + coach app

There's no export action on a client's profile. A client's data stays live in Fitsly and you read it back from the tabs on their profile, which stay available for as long as the account exists — including after you archive them.

Where a client's data lives

Data
DataWhere to find it
Snapshot, charts, recent activityGeneral → Overview
Personal details, coaching mode, photoGeneral → Profile
Goals, notes, and limitationsGeneral → Coaching
Payments and subscriptionsGeneral → Billing (head coach only)
Scheduled itemsCalendar tab
Programs, workouts, and resultsTraining tab
Meal plans and food loggingNutrition tab
Check-in and one-time form submissionsForms tab
Assigned habits and logsHabits tab
Shared collections and filesVault tab
Body metricsMetrics tab
Connected servicesIntegrations tab

Read a client's history from the Overview

The Overview on General is the fastest summary of a client. It shows snapshot tiles — last check-in, last workout, next workout, today's kcals, today's steps, today's sleep, weight, and body fat — plus progress photos, a recent-activity feed, and program-progress, weight-trend, and weekly-calorie charts.

Read a client's form answers

Form submissions are the closest thing to a written record of a client's own reporting. Go to Forms → Form Submissions for every submission across all clients, with tabs for Check-Ins, One-Time, and Public, each with its pending count, Pending and Reviewed filters, and a search by form name. A client's own submissions are also listed on the Forms tab of their profile.

What happens to a client's data when they leave

Archiving a client keeps everything. Their workouts, metrics, notes, and photos stay where they are, and their profile tabs keep working for you — archiving only frees up their client spot and switches their app to limited access. Reactivating them at any point restores full access with all their data intact.

In a team, sub-coaches see and manage only the clients assigned to them, so this scoping applies to everything above.

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