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How do I send photos, videos, voice notes, and GIFs?

Send text, photo batches, video, voice notes, and GIFs from the web dashboard or coach app, and know the size limits for each.

Jeremy

Written by Jeremy

The message composer handles text plus four kinds of attachment: photos, one video, a voice note, and GIFs. Everything here works on the web dashboard and in the coach mobile app.

Send a text message

Type in the composer and press Enter to send. On the web, Shift+Enter adds a new line instead. An emoji picker is built into the composer.

Messages can be up to 5,000 characters. Recipients get a push notification with the text and their unread badge updates.

Send photos

  1. On the web, open the attach menu and choose photos — pick from your computer or drag and drop into the conversation.
  2. In the coach app, tap the camera button, or the paperclip and then Select Images.

Up to 5 photos per batch, and each photo is sent as its own message. Recipients are notified "Sent an image".

Send a video

  1. On the web, open the attach menu and choose video.
  2. In the coach app, tap the camera button to record — recordings cap at 3 minutes — or the paperclip and then Select Video.

One video per message. It uploads immediately and is processed before it plays, so give it a moment after sending.

Send a voice note

Tap the microphone button on the web or in the coach app. You get a live waveform while recording, and a preview afterwards that you can delete before sending. Recordings stop automatically at 3 minutes. Recipients are notified "Sent a voice message".

Send a GIF

Use the GIF button on the web or in the coach app to open the built-in GIPHY picker with search. The GIF is delivered as an image message.

Limits at a glance

ItemLimit
Message length5,000 characters
Photos per batch5
Photo size10 MB each (checked on the web only)
Photo formatsJPEG, PNG, WebP
Videos per message1, up to 400 MB
Voice note length3 minutes

Things to watch out for

  • The web photo picker advertises GIF alongside JPEG, PNG, and WebP, but GIF files fail at upload. Send GIFs with the GIF button instead.
  • Photos, videos, voice notes, and GIFs can't be edited after sending — delete and resend instead. Only text messages can be edited.
  • Notification previews depend on the type: the message text for text, "Sent an image" for photos, GIFs, and videos, and "Sent a voice message" for voice notes.
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