How do I track my app's build and release status?
Follow your White Label app from review to live on the Manage page and Dashboard, and reach the launch team when you need them.
Once you submit your White Label application, the wizard is replaced by the Manage page in Settings. That page tracks your app for the rest of its life — status, store listings, billing, and version history.
The White Label status pipeline
| Status | What it means |
|---|---|
| Draft | You're still filling in the application; nothing has been charged |
| In review | Submitted and paid. The launch team reviews it and contacts you about developer-account setup |
| Building | Your branded app is being built and submitted to the stores |
| Live | Your app is published. The store buttons on your Manage page and Dashboard activate the moment it is |
| Cancelled | The subscription has ended and the branded app stops working for clients until you restore it |
The status tracker shows the current status each time the page loads.
Where to track your White Label app
- Dashboard — a White Label card shows your current state: a promo before you apply, progress while you're in review or building, and, once live, store buttons plus quick links to manage the app or request an update. It appears on the web dashboard only, and only for the head coach.
- Manage page — the full picture: the status tracker, per-store status tiles for the App Store and Google Play, your billing card, and version history.
The Manage page is also reachable through the coach mobile app's embedded dashboard.
Open your store listings
The App Store and Google Play buttons on the Manage page — and on the Dashboard's live card — are locked until your app status is Live. Once it is, they open your listings directly.
View your version history
The Version history card on the Manage page lists one row per released version, with its release date, per-store status pills, and expandable "What's new" notes. History is kept through cancellation, where it shows as Archived, and through a restore.
Contact the launch team
The review and building banners carry a Contact launch team button that opens an email pre-addressed with your app's name. The Ownership card on the Manage page has a Talk to launch team button that opens an email too. Use either for anything the pages don't answer — including changes to your application, which lock once you submit.
Quick answers
Why did my White Label status change without an email?
Only the cancellation status email is sent automatically, so the tracker on your Manage page can be ahead of your inbox for the review, building, and live stages.