How do I see the client app from my client's perspective?
Set up a test client account for yourself so you can see exactly what your clients see in the client app.
There's no switch on the dashboard that shows you the client app as one of your clients. Coach accounts and client accounts are separate account types, and each app only accepts its own — so the way to see what your clients see is to hold a client account of your own.
Create a test client account for yourself
- Pick an email address you own that isn't your coach account's address. A single address can't be both a coach and a client account. If you use Gmail, a plus alias is the easiest way to get one —
you+test@gmail.comstill lands in your inbox but counts as a separate account. - On the Clients page, click New client, enter that address with a name you'll recognize, and leave Send an email invite now checked.
- Click Save & invite, then open the invitation email — or open the test client's profile and use Copy invite link instead.
- On the signup page, set a password of 8–128 characters with at least one number or symbol.
- Download the client app from the links on the success page and sign in with that email and password.
You're now looking at the app exactly as a client of yours does, including your branding on the invitation email, the signup page, and the app itself if you run a branded app.
Assign yourself something to look at
A brand-new client account has an empty app. To see how your coaching actually lands, assign the test client the things a real client would get — a program, a check-in form, habits, a nutrition plan. The getting-started panel on their profile has a shortcut for each.
The demo data loaded when your account was created also gives you a sample client with workouts, programs, results, goals, check-in forms, meal plans, and habits to copy from.
Check which features your test client can see
Every client sees only the parts of the app you've switched on for them, so a test client is the fastest way to confirm a client's setup looks right.
- Open the test client's profile.
- Go to Settings → Feature Control.
- Toggle Training, Nutrition, Calendar, Messaging, Check-ins, Habits, Progress Photos, Body Metrics, Vault, or Community, and check the result in the app.
All ten toggles are on by default. Switching one off hides that feature from the client app without deleting anything. The change reaches the app on its next account refresh — every 14 minutes while the app is open, or when the app is closed and restarted. Bringing it back from the background doesn't refresh it on its own.
Preview your branding without a test account
If all you want to check is how your brand looks, the Branding page has a live preview panel: as you edit, it shows the client app's Home screen and your branded emails, following whichever tab you're on.
Things to watch out for
You can't permanently delete a client. Archiving is the end state; there's no hard delete from the dashboard. Pick a test name and address you're happy to keep on the roster.
On a branded app, only your own clients can sign in. An account belonging to a different coach is rejected with a generic sign-in error, so your test account has to be a client of yours.