What happens during the welcome wizard and free trial?
Walk through the four setup steps after signup, pick a plan, start your 14-day trial, and get demo data loaded.
New coach accounts go through a four-step welcome wizard before reaching the dashboard. It collects where you're based, a few questions about your coaching, and your plan, then loads demo data so your workspace isn't empty.
The wizard only appears on your own new coach account. Coaches who join as a team member skip it, as do accounts created before the wizard launched. Your answers from the second step onward save as you go, so if you leave after that point you pick up where you left off next time you sign in. Leave during the first step and you start it again.
The four welcome wizard steps
- Welcome to Fitsly — choose your country and your preferred units for weight and length. The country must be chosen. MetricdefaultImperial
- Help us get to know you — what describes you best, how many clients you have, how you manage them today, and whether you work with other coaches. All four are required.
- How'd you hear about us? — required, plus an optional Instagram handle.
- Start your free trial — pick a plan and add a card.
Pick a plan and start your free trial
On the final step, choose a plan and a billing period, then add a card and click Start free trial. Yearly billing works out to two months free.
MonthlyYearlyNothing is charged today. The card is saved, and your first payment is only collected when the 14-day trial ends. Cancel before then and you're never billed.
Every plan includes all the features — the plans differ only in how many clients you can train. During the trial you can add up to the client limit of the plan you picked.
Use a referral code
A referral code field appears on the plan step only when you arrived at signup through another coach's referral link, pre-filled from that link. There's no other place to enter one.
A valid code shows the referring coach's email and deducts $20 from your first charge in the order summary. An unknown code shows "We couldn't find that referral code." One referral per account, and your own code is rejected.
What the demo data import does
Right after the wizard, Fitsly loads demo data behind a "Getting things ready…" screen — a sample client with workouts, programs, results, goals, check-in forms, meal plans, habits, messages, and more — so you have something to look at while you learn the dashboard.
Things to watch out for
Adding clients is capped by your plan. During the trial the cap is the client limit of the plan you picked, and Pending clients — invited but not yet joined — count toward it. Archived clients don't use a spot.
A banner tracks your subscription status. Above the dashboard you'll see one banner at a time: trial expired, plan cancelled, payment failed, a payment that needs action, plan ending in N days, or client limit exceeded — each with a link to fix it. Banners never show on messages pages, and sub-coaches never see them.