How does the client limit work on my plan?
Your plan's client limit counts every Active and Pending client in your workspace — here's what counts, what's blocked at the limit, and how to free up space.
Verified Sep 12, 2026
Every Fitsly plan includes every feature. The only thing a plan changes is your client limit — the number of clients your whole workspace can have who aren't archived.
What counts toward your client limit
- Every client who isn't archived counts — Active and Pending alike, including clients managed by your sub-coaches. A client you've invited but who hasn't joined yet already uses a spot.
- Sub-coach seats don't count. Team members are free; only clients count.
- Archived clients don't count. Archiving a client frees their spot immediately.
Client limits by plan
Starter
20 clients
Smallest plan
Pro
75 clients
Pro 500
500 clients
Largest plan
No active plan
0 clients
Plan
| Plan | Client limit |
|---|---|
| Free trial | Your chosen plan's limit (5 if no plan is set) |
| Starter | 20 |
| Growth | 50 |
| Pro | 75 |
| Pro 125 | 125 |
| Pro 200 | 200 |
| Pro 500 | 500 |
| No active plan | 0 |
What happens at and over the client limit
Situation
| Situation | What's blocked |
|---|---|
| At the limit | You can't add or reactivate another client |
| Over the limit | Nearly everything that touches clients — messaging, assigning workouts and programs, notes, progress data — with "You have too many clients. Please archive them or upgrade your subscription to continue." |
| No active plan | Actions are blocked with "Your subscription plan has expired. Please upgrade to a paid plan to continue." |
Viewing your data and managing your subscription are never blocked. When you're over the limit, a dashboard banner shows your count against the limit.
Get back under your client limit
- Archive clients from your client list until you're at or below your plan's limit. Nothing is deleted — the client's data is preserved and they can be reactivated later.
- Or upgrade your plan from Settings → Subscription → Choose plan. Your new limit applies immediately.
Things to watch out for
- Your team shares one limit. Everything a sub-coach or admin does runs against the head coach's single subscription and single client limit.
- If your subscription lapses, your limit drops to 0 and your team members are blocked with a "Billing isn't active for this workspace yet" notice until you choose a plan. Their access is re-checked about once a minute, so restoring billing unblocks them without a re-login.
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