What can each team role do?
Compare Owner, Admin, and Sub-Coach access, change someone's role, remove a member, and read the Team Members page.
Verified Sep 12, 2026Web + coach app
A workspace has exactly one owner — the coach who created it — plus any number of admins and sub-coaches. Only the owner can manage the team, billing, branding, and White Label — admins and sub-coaches can't open the Brand kit page or the White Label pages.
Roles are managed at Settings → Team Members on the web dashboard.
What each team role can do
Role
| Role | Client access | Team management | Billing & branding | How many |
|---|---|---|---|---|
| Owner | All clients | Full — invite, remove, change roles, assign clients | Full | Exactly one per workspace |
| Admin | All clients in the workspace | None | None | Unlimited |
| Sub-Coach | Only clients assigned to them, and only content they created themselves | None | None | Unlimited |
Only Admin and Sub-Coach can be invited. The owner role belongs to the workspace creator and can't be granted.
Change a team member's role
- Open the member's row menu and choose Change role.
- Pick the new role. AdminSub-Coach
- Click Save changes. The button stays disabled until you pick a different role.
Remove a team member
- Open the member's row menu and choose Remove member.
- Confirm in the "Remove this member?" dialog.
After removal
| After removal | What happens |
|---|---|
| Their access | Lost — if your workspace was their active one, they're moved out at their session's next automatic token refresh, or at their next login |
| Content they created | Stays in place, still credited to them, so client history is unbroken |
| Their client assignments | Not cleared or reassigned — reassign those clients yourself |
| Notification to them | None |
Read the Team Members page
- Stats strip — three tiles: Members, Pending invites, and Clients assigned.
- Member list — one row per member with name, email, role pill, join date, status (Active or Pending), and the avatars of clients assigned to them. Your own row is marked "That's you" and has no row menu.
- Search, filters, and sorting — search by name or email, filter by role or by Active/Pending status, and click a column header to sort. Default order is owner first, then admins, then sub-coaches, newest first within each role. The list shows 10 members per page, and reads "Nothing fits those filters." when a filter matches nothing.
Things to watch out for
- Everything a member creates is credited to them by name, on your side and in the client app — with one exception: the client app's meal-plan tab always shows you, the head coach, whoever built the plan.
- While your subscription is lapsed you can still view the member list, but inviting, removing, changing roles, and managing assignments all require an active subscription or trial.
Quick answers
I changed a member's role, but they say nothing changed — why?
The new role applies at their next session refresh. If it seems stuck, ask them to log out and back in.
Can a sub-coach see my other clients, my billing, or my branding settings?
Can my clients tell which role a coach has?
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