Attach alternates to any exercise in the workout builder so clients can swap them in during their session on the mobile app.

How do I add alternate exercises to a workout?

Steps

Adding more than one alternate

How clients use alternates

Things to watch out for

Create and assign client tags from the Tag Manager on the Clients page so you can filter and segment your client list.

How do I add a tag to a client?

Create a tag and assign it to a client

Tag name rules

Filter the client list by tag

See which tags a client has

Remove a client from a tag

Delete a tag entirely

Upload the file to your main Vault first, then assign it from the client's Vault tab. Direct client-profile upload isn't shipped yet.

How do I attach a file (PDF, document, etc.) to a client's profile?

If you need a folder of files for one client

If the file is for internal use only (not for the client to see)

What about chat attachments?

Open a form in the form editor, click the plus button to add a question, choose a type, fill in the details, then save the form.

How do I add and edit questions on a form?

Steps to add a question

Question types

Editing and reordering questions

Configuring options for Drop Down and Multiple Choice

Configuring a Body Metric question

Configuring a Progress Photos question

Email is required. Use a coach-controlled +alias, uncheck "Send an email invite", and log workouts for them yourself from the client's calendar.

How do I add an in-person client who doesn't need an email or app login?

Logging workouts for an in-person client

If you later want to give them app access

Create a one-time form to collect onboarding info, then attach it to an onboarding flow or automation to send to new clients.

How do I create an onboarding form for new clients?

Steps to create the onboarding form

Send the form to new clients automatically

Choosing the right form type

Add or remove sets on an exercise from any workout editor by using the Add Set button or the X next to a set row.

How do I add or remove sets on an exercise in a workout?

Steps to add a set

Steps to remove a set

Where the workout editor is available

Invite a coach to your Fitsly team workspace from Settings → Team Members, then choose their role and send the invite.

How do I add a sub-coach or team member to my team?

Roles

What the invitee sees

Managing existing team members

Who can manage the team

Archive a client from their profile page. Open the client, go to General → Profile, and click Archive client at the bottom.

How do I archive a client?

Finding archived clients later

Assign a check-in form to a client from the Forms page or from the client's Forms tab, with a linked or copied option.

How do I assign a check-in form to a client?

Assign a check-in form from the Forms page

Assign a check-in form from the client's profile

How to unassign a form from a client

Yes — assign each program separately from its editor. Workouts from every active program merge into the client's calendar.

How do I assign more than one program to the same client at the same time?

Where the client sees both programs

Open the phased program, go to Subscribed Clients → Add subscribers, pick the client, set the start date, click Subscribe clients.

How do I assign a workout program to a client?

Why phased is the recommended path

Steps — assign a phased program

Steps — assign a structured program

How to verify the assignment

Assigning to multiple clients at once

If you need to deviate from the phased program for one client

Assign a workout to a client from their calendar tab so it appears on the scheduled day in their app.

How do I assign a workout to a client?

Where the workout appears for the client

Send the same message to multiple clients at once from the Messages page, either as separate DMs or in a group chat.

How do I send a broadcast announcement to my clients?

How existing conversations are handled

Limits and rules

Sign in to Fitsly on a desktop browser, go to Settings → Subscription, and click "cancel your subscription" on the Current Subscription card.

How do I cancel my Fitsly coach subscription?

What happens after you cancel

If you're on the coach mobile app

If you're a sub-coach

Free trials auto-convert to a paid plan

If the Subscription tab or cancel link isn't there

If you were already charged

Metric type is set by the exercise's Category in your library — change it there, not inside the workout.

How do I change the metric type of an exercise (for example, switch from reps to time)?

How Category maps to metric columns

If the exercise is a custom exercise

If the exercise is a Fitsly-provided (system) exercise

Change your Fitsly subscription plan from the My Subscription page — pick a billing period, choose a plan, and confirm.

How do I change my Fitsly subscription plan?

Steps to change your plan

Plan tiers and client caps

What happens when you upgrade

What happens when you downgrade

If you're a subcoach

Region settings live in two places: account-wide defaults (country and units) and per-client overrides (units, date format, timezone, language).

How do I change my region settings in Fitsly?

Change your account-wide country

Change your account-wide units

Change region settings for one specific client

Tap your profile photo on the home screen, then Profile settings to update your account, alerts, display, and integrations.

How do I manage my app settings?

How to open Profile settings

What you can change yourself

What only your coach can change

Open the workout from My Schedule, tap the circular arrow button next to the back arrow, pick a new date, then tap Change day.

How do I change the day of one of my workouts?

Steps to reschedule a workout

Can I move multiple workouts at once?

Are there other ways to move a workout?

Tap the message icon next to your profile photo on the home screen to open your conversations and message your coach.

How do I message my coach?

Steps to send a message

Who you can message

What you can send

Start a conversation about a specific workout or exercise

Set a nickname in a group chat

The Home tab shows today's workout, tasks, and key updates from your coach. Use the bottom tabs to reach Progress, Calendar, Nutrition, and Vault.

How do I find my way around the Fitsly app home page?

The bottom tabs

What's at the top of the Home tab

What's on the Home tab

If your account has been archived

Walk through creating a client and the nine profile tabs that manage their training, nutrition, habits, metrics, and settings.

How do I create and manage a client in Fitsly?

Create a new client

What each tab in the client profile does

Open the Progress tab to see your training streaks and tap into habits, body metrics, check-in forms, photos, history, personal bests, goals, and more.

How do I track my progress in the Fitsly app?

Training streaks at the top

What each card opens

Integrations

Open the Nutrition tab to log foods into Breakfast, Lunch, Dinner, or Snacks for any day, or to view the meal plans your coach has assigned.

How do I use the Nutrition page in the Fitsly app?

Top of the Nutrition page

The Log Food sub-tab

How to log a food

How to delete a logged food

The Meal Plan sub-tab

Find different options for a meal in your plan

Log a meal plan item to your day

Find your coach's recipes outside of a meal plan

Open a completed workout from the client's calendar or Metrics tab and send a comment from the sidebar that appears.

How do I comment on a client's completed workout?

Steps from the client calendar

Steps from the Metrics tab

Verify your identity, then connect Stripe from the Payments page in Fitsly. Both steps are required before any package can be purchased.

How do I connect Stripe so I can take payments from clients?

If you already have a Stripe account

If your Stripe account still needs more info

About the identity verification

If verification fails

If you're on a free trial

Add a new client by opening the Clients page, clicking New client, filling in their name and email, and sending an invite.

How do I add a new client to my account?

What happens after you click Invite

Create a custom exercise from scratch or by duplicating a system exercise from the Exercises page.

How do I create a custom exercise?

Steps to create a new exercise from scratch

Steps to duplicate a system exercise

What's in the exercise editor

Uploading a custom video

Managing tags

Go to Nutrition → Foods → Custom foods, click New food, and fill in the macros and serving details.

How do I create a custom food?

Tip: copy from the food database instead of starting blank

Letting clients see your custom foods

Build habits in your library or use Fitsly's system templates, then assign them to clients from each client's profile.

How do I create a habit and assign it to my clients?

Build a habit in your library

Assign a habit to a client

Track a client's habit progress

No generic public invite link exists yet. Share a payment package's Copy link to onboard paying clients automatically, or a Public Form to collect leads.

How do I share a public sign-up link with new clients?

Share a payment package link

Share a Public Form link

Which option fits which scenario?

Three ways to create a recipe: copy from the recipe database, generate with AI, or build from scratch.

How do I create a recipe in Fitsly?

Open the Recipes page

Option 1: Copy a recipe from the database

Option 2: Generate a recipe with AI

Option 3: Create a recipe from scratch

Edit your custom recipe

Related recipes

Share a recipe with clients

Click the link icon on an exercise in the workout builder to chain it with the exercise above into a superset.

How do I create a superset in a workout?

How do I add more exercises to an existing superset?

How do I break a superset?

Where supersets are available

Create a Check-In Form on the Forms page, then set the Schedule to Weekly with the days you want clients to fill it out.

How do I create a weekly check-in form?

Create the check-in form

Set the weekly schedule

What the client sees

Apply the form to clients

Fitsly does not currently support deleting clients from the coach app — archive is the only self-serve option. For full deletion, contact support.

Settings

How do I add a sub-coach or team member to my team?

How do I cancel my Fitsly coach subscription?

How do I change my Fitsly subscription plan?

How do I change my region settings in Fitsly?

How do I connect Stripe so I can take payments from clients?

How do I delete my coach account or free up my email?

My client says they can't log in / are seeing "no account exists" — how do I help them?

Why am I getting "Email address already exists" when I try to add a client?

How do I manage my notification preferences as a coach?

How do I request a payout, and how long until the money lands in my bank?

How do I extend my free trial or get another trial?

How do I set default settings for new clients?

How do I update my coach profile and settings?